Privacy Policy

1. Information We Collect

When you use HaulMatcher we may collect the following information:

• Name, email address, and phone number when you register or post a load
• Payment information processed securely by Stripe — we never store card details
• Load posting details including pickup/delivery locations
• Browser and device information for analytics purposes

2. How We Use Your Information

• To connect shippers and drivers on the platform
• To process subscription payments via Stripe
• To send account-related emails and load notifications
• To improve the platform and user experience
• To prevent fraud and enforce our Terms & Conditions

3. How We Share Your Information

We do not sell your personal information. Your contact details are only shared with paying subscribers who are actively looking to claim your load. We share data with:

• Stripe — for secure payment processing
• Subscribed drivers — your contact info on posted loads
• Law enforcement — if required by law

4. Cookies

HaulMatcher uses cookies to keep you logged in and to understand how users interact with the platform. You can disable cookies in your browser settings but some features may not work correctly.

5. Data Security

We take reasonable measures to protect your information. All payments are processed by Stripe which is PCI-DSS compliant. However no internet transmission is 100% secure and we cannot guarantee absolute security.

6. Your Rights

• Request a copy of the data we hold about you
• Request deletion of your account and data
• Opt out of marketing emails at any time
• Update your information via your account page

7. Third Party Links

HaulMatcher may contain links to third party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email. Continued use of the platform after changes constitutes acceptance.